How We Handle Your Account Data
Our platform operates where local law permits and every policy decision follows that frame — we collect what the account needs to process your Touch 'n Go eWallet, Boost or GrabPay deposits, verify your withdrawal requests, and keep your lobby session secure across desktop and mobile.
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Your account email and payment records stay with us only while your account is active; when you close it we retain transaction logs for the period local regulations require, then delete them. We don't sell your data to third parties and we don't use it for
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anything beyond running your account and meeting legal obligations in the regions we serve. Your deposit and withdrawal history is visible in your account dashboard so you can check it any time — if something looks wrong, contact our support desk through live chat or the
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email address listed in the support section below. Cookies keep you logged in and remember your language preference; you can clear them in your browser settings and we'll ask you to log in again next time. We update this policy when operational needs or legal requirements
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change, and we'll post the new version here with the date it takes effect — check back when you log in to stay current. Access depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.